Clear answers before you decide what comes next.

The timeline for trauma recovery is different for everyone. Some clients find relief from acute symptoms in a few months, while deeper, complex trauma may require longer-term support. We focus on steady, sustainable progress rather than rushing the process. We review this collaboratively and adjust the plan as your needs, preferences, and current capacity change.

Dawn Cox does not personally offer EMDR. Clients seeking EMDR are referred to clinical counsellors within her professional network who provide that modality. In her own practice, Dawn uses Somatic Experiencing and trauma-focused Cognitive Behavioural Therapy — both evidence-based approaches that support the nervous system in processing and releasing traumatic stress.

Yes. The nervous system can hold onto trauma for decades. Therapy is effective at addressing these long-held patterns, helping you process past events and reduce their impact on your current life, regardless of how much time has passed. We review this collaboratively and adjust the plan as your needs, preferences, and current capacity change.

Virtual therapy can be highly effective for PTSD and C-PTSD, and many clients prefer the safety and comfort of their own home when discussing difficult topics. We ensure our virtual sessions maintain the same level of care and connection as in-person visits.

It is completely normal to feel overwhelmed. We actively monitor your comfort level and will pause to use grounding techniques whenever necessary. Your safety and emotional regulation are always the priority during our work together. We review this collaboratively and adjust the plan as your needs, preferences, and current capacity change.

Cognitive Behavioural Therapy is a structured approach that can help you notice links among thoughts, emotions, and behaviour. In counselling, you may practise testing unhelpful assumptions and choosing responses that fit the present situation. Dawn discusses whether this approach suits your goals and adapts the pace collaboratively.

Some people use counselling alone, while others combine it with medication under medical guidance. Medication decisions belong with a physician or qualified prescriber. Our role is to help you understand patterns, build coping strategies, and discuss how counselling fits with any healthcare you already receive.

Session frequency is discussed with Dawn based on your goals, current capacity, and availability. Some people begin weekly or biweekly, while others need a different pace. The schedule can be reviewed as your circumstances change, and no standard frequency or timeline is presented as right for every client.

Low energy is a common symptom of depression. Within 24 hours of your appointment, you can switch to virtual, take a break, or shorten the session. Changes requested after that window are subject to the full session fee. Reach out early so we can find an arrangement that works for you.

Counselling can explore triggers and practise grounding or paced-breathing strategies that some people use during panic symptoms. Dawn will also discuss when medical assessment or additional support is appropriate. The plan is collaborative and is adjusted to your circumstances, preferences, and response to the work.

Because this work is highly individualized, the timeline varies. Some clients find clarity and direction in a few months, while others choose to engage in longer-term work to continually refine their goals and maintain accountability. We review this collaboratively and adjust the plan as your needs, preferences, and current capacity change.

Absolutely. Building confidence and self-esteem is a core component of personal development. We work on challenging your inner critic and recognizing your inherent strengths so you can move forward with self-assurance. We review this collaboratively and adjust the plan as your needs, preferences, and current capacity change.

Yes. Uncertainty about the future often causes anxiety. We can address the symptoms of anxiety while simultaneously working on your life plan, ensuring you have the emotional regulation skills needed to pursue your goals. We review this collaboratively and adjust the plan as your needs, preferences, and current capacity change.

Yes, we offer online sessions for all our services. This allows you to engage in personal development work from a location that is convenient and comfortable for you, fitting easily into your schedule. We review this collaboratively and adjust the plan as your needs, preferences, and current capacity change.

We measure progress by tracking the actionable steps we set together, observing changes in your confidence and decision-making ability, and regularly reviewing whether your daily life is feeling more aligned with your stated values. We review this collaboratively and adjust the plan as your needs, preferences, and current capacity change.

The Gottman Method is a highly structured, evidence-based form of couples therapy. It focuses on disarming conflicting verbal communication, increasing intimacy, respect, and affection, removing barriers that create a feeling of stagnancy, and creating a heightened sense of empathy and understanding.

No. The therapist's role is to remain neutral and objective. We are advocates for the relationship itself, helping both partners feel heard and understood while guiding you toward healthier ways of interacting. We review this collaboratively and adjust the plan as your needs, preferences, and current capacity change.

Couples sessions are typically longer than individual sessions to ensure both partners have time to participate fully. We offer 50-minute, 75-minute, and 100-minute session options to best suit the needs of the work we are doing. We review this collaboratively and adjust the plan as your needs, preferences, and current capacity change.

Recovering from infidelity is challenging, but it is possible with commitment from both partners. We provide a structured framework to help process the betrayal, rebuild transparency, and slowly restore trust over time. We review this collaboratively and adjust the plan as your needs, preferences, and current capacity change.

Yes, virtual couples counselling can be very effective. It allows you to engage in therapy from the comfort of your home, which can sometimes reduce the stress of attending a session and make scheduling easier for busy partners. We review this collaboratively and adjust the plan as your needs, preferences, and current capacity change.

Yes. Difficulty regulating emotions, including anger and frustration, is very common after a brain injury, concussion, or TBI. We work on identifying the early signs of overwhelm and practice specific grounding techniques to help you manage these feelings safely. We review this collaboratively and adjust the plan as your needs, preferences, and current capacity change.

Absolutely. Grieving the loss of your pre-injury abilities and identity is a profound and necessary part of the recovery process. Therapy provides a safe space to process this grief and begin building a new, meaningful sense of self. We review this collaboratively and adjust the plan as your needs, preferences, and current capacity change.

We are highly mindful of cognitive fatigue. We can adjust the length of sessions, take frequent breaks, and ensure our conversations are focused and manageable, avoiding unnecessary overwhelm. We review this collaboratively and adjust the plan as your needs, preferences, and current capacity change.

With your explicit written consent, we are happy to collaborate with your doctors, occupational therapists, or other rehabilitation professionals to ensure you are receiving cohesive, comprehensive care. We review this collaboratively and adjust the plan as your needs, preferences, and current capacity change.

Virtual sessions can be highly beneficial, as they eliminate the stress and fatigue of travelling to an appointment. We ensure the virtual environment is calm and easy to navigate for our clients. We review this collaboratively and adjust the plan as your needs, preferences, and current capacity change.

We offer both individual (one-on-one) and group supervision formats. Individual supervision allows for deep, focused case review, while group supervision provides the added benefit of learning from the diverse perspectives and experiences of peers. We review this collaboratively and adjust the plan as your needs, preferences, and current capacity change.

The frequency of supervision depends on your caseload, experience level, and regulatory requirements. Many clinicians find bi-weekly or monthly sessions provide a good balance of support and independent practice. We review this collaboratively and adjust the plan as your needs, preferences, and current capacity change.

Yes. The details of our supervision sessions, including the client cases we discuss, are held to the same strict standards of confidentiality and ethical guidelines as clinical counselling sessions. We review this collaboratively and adjust the plan as your needs, preferences, and current capacity change.

It is helpful to come prepared with specific cases you find challenging, ethical questions you are navigating, or particular clinical skills you wish to discuss. Bringing a clear goal for the session helps us maximize our time. We review this collaboratively and adjust the plan as your needs, preferences, and current capacity change.

Yes, we offer safe virtual supervision sessions, making it accessible for clinicians practicing anywhere in Canada or other jurisdictions, provided it meets their local regulatory requirements. We review this collaboratively and adjust the plan as your needs, preferences, and current capacity change.